Marketing and Communications Coordinator, STEPS Public Art

The Heart of Etobicoke by Julia Prajza (photo by Stories at the Table)

STEPS Public Art is seeking an enthusiastic and detail-oriented Marketing and Communications Coordinator to elevate the organizational brand, grow national audiences, and support business development efforts through compelling content and strategy.

Application Deadline: Tuesday, July 29, 2025 at 12:00pm ET
Anticipated Start Date: Monday, September 8, 2025

This role supports STEPS’ outreach and revenue growth goals by executing integrated communications campaigns, managing digital platforms, and contributing to content that demonstrates sector leadership. Working closely with senior team members, this position ensures STEPS is visible, relevant, and connected to diverse stakeholders across the nonprofit, government, and corporate sectors.

Expected Outcomes

Drive B2B marketing strategy and lead generation by developing and implementing email, digital advertising, and CRM-integrated campaigns that build awareness of STEPS’ services and attract new clients and collaborators.
Elevate the STEPS brand by coordinating visual and written storytelling across all channels (social, email, web, print, media/publications) with an accessible, consistent, and equity-informed voice.
Support strategic business development by creating persuasive content for proposals, pitch decks, and sector-facing materials that showcase STEPS’ experience and impact.
Manage communications operations by maintaining marketing schedules, systems, and content workflows while supporting internal contributors and external contractors to deliver high-quality work.
Contribute to thought leadership by developing case studies, blog posts, impact stories, and sector research that reflect STEPS’ expertise in community-engaged public art.

Competencies Essential for the Role

Marketing Strategy & Campaigns: Skilled in coordinating integrated B2B marketing strategies across platforms (email, ads, website, print, events) that generate engagement and drive results.
CRM & Analytics: Experience with Salesforce (or other CRMs), Google Analytics, Mailchimp, and digital/social ad tools, including setting up automation and campaign performance analysis.
Strategic Communications: Strong storytelling, editing, and content planning skills, with attention to tone, accessibility, and audience fit.
Business Development Support: Ability to produce clear, persuasive communications aligned with business goals, including content for proposals, decks, and stakeholder engagement.
Project Coordination & Team Collaboration: Confident in managing timelines, project pipelines, and communication with suppliers, interns, and creative contributors, prioritizing competing deadlines, and moving work forward collaboratively.
Cultural Sensitivity & Equity Practice: Demonstrated understanding of inclusive language, accessibility standards, and equity-informed marketing across communication efforts.
Self-motivation & Adaptability: Organized and proactive with ability to work independently and collaboratively in a hybrid environment with fluctuating project priorities.

Qualifications and Skills

Postsecondary degree or diploma in Marketing, Communications, Business, Arts Management, or a related field
At least 3 years of experience in a marketing or communications role with responsibility for campaign coordination or digital engagement
Hands-on experience with email marketing platforms (e.g. Mailchimp), social media platforms (e.g. Instagram, LinkedIn, Facebook, TikTok), Google Ads, paid social media ads, and website content management (e.g. WordPress)
Graphic design capabilities and experience using graphic design tools (e.g. Adobe Creative Cloud, Canva)
Experience using a CRM platform (preferably Salesforce) to segment audiences, track engagement, and report on campaign performance
Clear and concise writing and editing skills for marketing and stakeholder communications
Experience managing or coordinating work with contractors, creatives, or interns
Demonstrated familiarity with equity-informed and accessible communications
Willingness to work from STEPS’ downtown Toronto office at least 1 day per week
Availability for occasional evening or weekend work

Nice-to-Haves

Video editing capabilities and experience using video editing tools (e.g. Adobe Creative Cloud, Canva)
Working proficiency in French or another language reflective of STEPS’ communities
Valid Ontario driver’s license, or willingness to obtain one within a year

Physical Demands

Regular office/computer work
Occasional lifting and transporting of communications materials (e.g., banners, publications)
Occasional travel within Ontario or nationally as needed

Compensation and Benefits

Starting Salary Range: $50,000–$52,000, commensurate with experience
Benefits: Comprehensive health, dental, vision, travel assistance, and limited life insurance coverage are available after a 6-month probation period
Bonus Eligibility: Performance-based bonus opportunities after one year of employment
Time Off & Flexibility: Generous leave policies including paid float days, personal emergency leave, civic holidays, birthdays off, and a winter holiday closure; Parental leave top-up for eligible staff; and remote-first, hybrid-friendly work environment with flexible scheduling options
Professional Development: Dedicated paid time and financial support for learning and development; Team-based learning sessions and access to sector-specific training opportunities

Application Process

We welcome applications from all qualified candidates legally able to work in Canada. We strongly encourage applications from equity-deserving communities including, but not limited to, those who identify as: Indigenous (First Nations, Inuit, and Métis), Black, person of colour, newcomer, Disabled, and/or LGBTQQIP2SAA+.

If you require accommodation at any stage of the hiring process, please indicate your needs in the application portal.

View the full job posting and apply via the online portal. Applications will not be accepted by email.

Deadline: Tuesday, July 29, 2025 at 12:00pm (Noon) Eastern Time

Only shortlisted candidates will be contacted. Interviews will be conducted via video conferencing with the multi-stage interview process anticipated to take place the week of August 11, 2025. At the time of an interview offer, a portfolio of sample written and visual work will be requested.

Organizational Culture and Opportunities at STEPS

STEPS envisions a world where artists and communities co-create meaningful, welcoming, and safe public spaces. STEPS is a registered charity that values:

Equity – Building an inclusive workplace and public arts sector.
Commitment – Holding ourselves to high professional standards and meaningful work.
Collaboration – Building long-term relationships through trust and co-creation.
Inspiration – Supporting creativity and experimentation at all levels of work.
Community Impact – Centering people and place in everything we do.

The team is composed of high-performing, creative professionals committed to building more equitable cities through art. For more about the work culture and benefits, visit Careers or view the ongoing opportunities:

STEPS Public Art logo