Information Officer, McMaster Museum of Art



The McMaster Museum of Art (MMA) is seeking two punctual, responsible, and collegial individuals to fill contract positions in the role of Information Officer.

The MMA is a public, university-affiliated art museum, one amongst 48 such institutions in Canada. It is recognized internationally for its collection of approximately 7,000 objects, including Inuit, Indigenous and contemporary Canadian as well as 15th- 20th century European art. The collection is housed in a facility with museum standard environmental and security controls, 5 exhibition galleries, 5 on-site storage vaults and 11 full-time staff. The museum has an active acquisitions program and actively commissions the creation of public works of art by living Canadian artists. The museum has active exhibition, education, and acquisition programs, supported by a significant online and social media presence.


MMA is hiring 2 Information Officers on an 18-month contract to be part of the museum team. The team works in partnership on exhibition presentation, collections development and dissemination, and the presentation of educational programming on campus an in the community.

Under supervision of the Director & Chief Curator, the Information Officer performs a variety of reception duties in accordance with prescribed procedures, including providing information on exhibits and collections of the McMaster Museum of Art to the visiting public.

Hours for the position are as follows: Tuesday and Friday: 11am – 5pm, Wednesday: 10 am – 5pm, Thursday: 11am – 7pm, Saturday: 12- 5 pm

Salary Range: Grade 3, UNIFOR Unit 1, Staff. $16.80 – $26.37 (hourly)


  • Greet visitors, answer or redirect routine inquiries in person, by telephone and via email.
  • Process front desk sales including catalogues, tote bags and postcards.
  • Collect and roll cash box and donation box monies.
  • Provide art and art historical information to visitors.
  • Conduct tours and workshops to visitors according to information developed by education staff, and ensure visitors do not touch, handle, or remove works of art or exhibits.
  • Perform security checks at the beginning and end of shifts.
  • Open and close museum in accordance with proper security protocol.

Required Skills & Experience:

  • 2-year Community College diploma in Art, Art History or a related field.
  • Requires 6 months of relevant experience.
  • Punctual, responsible, and an outgoing demeanor

Applicants must apply via McMaster’s online employment portal by November 5, 2021.

About McMaster Museum of Art

The McMaster Museum of Art (MMA) is a meeting space for both the campus and the community situated within the traditional territories of the Mississauga and Haudenosaunee nations. The Museum engages, educates and inspires through: growing an awareness of the interconnectivity of the past, present and future; advancing de-colonization; engaging in innovative and imaginative research; dismantling institutional and ideological boundaries; partnering and collaborating with intentionality; diversifying the collection; and building capacity.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration, and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+. As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey – Statement of Collection for additional information. Job applicants requiring accommodation to participate in the hiring process should contact: Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247).

Vaccination Policy Statement

The University is committed to providing and maintaining healthy and safe working and learning environments for all workers, students, volunteers, and visitors. Effective October 18, 2021, all McMaster community members, including employees, accessing a McMaster campus or facility in person are required to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. This is a term and condition of employment. As defined by the provincial government, people are considered fully vaccinated two weeks after their second dose in a 2-dose series. Vaccines approved by Health Canada or the World Health Organization will be recognized. The University will continue to follow the guidance of public health organizations to define fully vaccinated.

The vaccination requirement has been adopted as part of the University’s efforts to keep our community safe, and based on the evidence which is demonstrating that vaccination is one of the most significant measures that can be taken to protect student, staff, faculty and community members. Further information is available here. More information on the University’s Health and Safety framework is available online here. Questions regarding the above requirements or any accommodation requests through the recruitment process can be directed to your human resources contact.