Supervisor, Film Coordination & Administration, City of Toronto

Supervisor, Film Coordination & Administration

Job ID: 39966
Job Category: Economic Development, Arts & Culture
Division & Section: Economic Development & Culture, EDC Entertainment Industries
Work Location: City Hall, 100 Queen Street West
Job Type & Duration: Full-time, Permanent Vacancy
Salary: $86,500 to $108,459
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 01-Sep-2023 to 18-Sep-2023

Reporting to the Manager, Permitting, Film and Entertainment, the successful candidate must be an action-oriented and customer service-focussed individual who will ensure the safe and regulated use of City and private property for filming. Join our team today as the Supervisor of Film Coordination & Administration and play a pivotal role in coordinating with stakeholders and support film production in the City of Toronto.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program-specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, and continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff, including the scheduling, assigning, and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Assigns work and coordinates staff portfolios, streamlines workflows and ensures compliance with relevant regulations, guidelines, statutes and local issues.
• Provides input into, and administers, the assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Conducts analysis and prepares reports on the unit’s performance on a regular basis and develops filming policies and procedures which aim to promote Toronto as an ideal filming location.
• Develops and implements operational procedures and processes, maintains manuals and trains Film & Television and Digital Media Office (FTDMO) staff.
• Develops protocols and resolves issues related to permitting fees, refund requests and new initiatives. Acts proactively to seek input of clients on the performance of the work conducted by the unit to build critical business relationships between the manager and Division heads, members of Council, agencies, boards, commissions, committees, industry partners, resident groups and business associations.
• Provides alternate solutions to film productions to avoid hot spots or troubled neighbourhoods with a history of issues related to filming in the neighbourhood, using precedents and established guidelines.
• And more.

Key Qualifications:

1. Post-secondary education in a discipline pertinent to the job functions combined with relevant experience, or equivalent combination of education and experience.
2. Considerable experience dealing with municipal by-laws and legislation relating to the Film, Television or Digital Media Industry.
3. Experience leading, motivating, and supervising internal and external working groups/teams.
4. Extensive experience working with multiple internal and external stakeholders in a fast-paced environment to coordinate activities and processes that are deadline-driven.
5. Considerable experience with conflict management and negotiation, dealing effectively with all levels of staff, Councillors, the public and external stakeholders.
6. Knowledge of the Ontario Traffic Manual book 7 – temporary conditions and understanding of the operational demands of the film and television industry as well as knowledge of Toronto geography, street, and traffic patterns.

You must also have:

1. Excellent oral, written, and presentation skills with the ability to interact and communicate effectively and courteously.
2. Ability to take initiative, work independently and be a strong team player to fulfill the goals of the FTDMO team.
3. General knowledge and understanding of the operational demands of the film and television industry, as well as knowledge of Toronto geography, street and traffic patterns.
4. Ability to use sound judgement and handle confidential and sensitive issues while exercising discretion.
5. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
6. Ability to attend to detail, understand policies and procedures, and make recommendations to improve processes.
7. Ability to resolve contentious issues that demonstrates superior analytical, conflict resolution, interpersonal, and problem-solving skills.
8. Good organizational skills with the ability to handle multiple tasks and meet deadlines.
9. Ability to work in a highly demanding work environment with many competing priorities and deadlines.
10. Excellent communication skills and ability to establish good working relationships with all stakeholders, the general public, employees, client departments, outside agencies and politicians.
11. Ability to interpret by-laws, City policy, and City guidelines towards the issuance of permits.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at jobs.toronto.ca/jobsatcity. To apply online, submit your resume, quoting Job ID #39966, by Monday, September 18, 2023.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.